FAQ
What is your standard lead time for samples?
Typically 3–7 days depending on the complexity of the design and materials.
Do you support small batch customization?
Yes, we offer flexible MOQ (Minimum Order Quantity) solutions for startups and brand launches.
Can you handle shipping to Southeast Asia?
Absolutely. We have established logistics partnerships providing sea, air, and express delivery to Indonesia, Thailand, Philippines, Vietnam, and Malaysia.
How do you ensure the quality of mass production?
Quality is our lifeline. We implement a 4-stage QC process:
Incoming Raw Material Inspection.
In-line Stitching & Structural Audit.
100% Final Product Inspection.
Pre-shipment Random Spot Check. "Every inch of stitching is checked to meet international export standards."
How long does it take to develop a sample?
Efficiency is our strength. For standard designs, we can provide a prototype within 3–5 working days. For complex ODM projects involving custom molds or specialized materials, it typically takes 7–10 days.
Can you develop a bag from just a sketch or an idea?
Absolutely. With nearly 20 years of R&D experience, our design team excels at ODM (Original Design Manufacturing). You can provide a hand-drawn sketch, a reference photo, or even just a functional description, and we will create a professional technical pack for your approval.
What materials can you work with?
We have a vast material library in Shenzhen. We work with a wide range of fabrics including Genuine Leather, PU/PVC, Canvas, Nylon, Polyester, and Eco-friendly materials (such as Recycled PET or Organic Cotton). We can also source specific hardware and linings to match your brand's aesthetic.